CLICK ON THE [ACCOUNT-CREATE ACCOUNT] LINK AND COMPLETE THE FORM IN ORDER TO CREATE YOUR ACCOUNT.
WE GIVE 3 DOLLARS IN POINTS ON YOUR ACCOUNT WHEN YOU BECOME A NEW MEMBER OF US.
YOU CAN PURCHASE WITH A NON-MEMBER OR REGISTERED ACCOUNT.
IF YOU ARE A REGISTERED MEMBER, YOU CAN ACCESS YOUR ACCOUNT, SAVE THE INFORMATION YOU NEED WHEN PLACING AN ORDER, MAKE PURCHASES CONVENIENTLY, AND RECEIVE BENEFITS SUCH AS POINTS AND COUPONS.
IF YOU ORDERED AS A NON-MEMBER, YOU CAN SEARCH THE ORDER BY ENTERING THE ORDER NUMBER AND ORDER INQUIRY PASSWORD.
WE ACCEPT THE FOLLOWING FORMS OF PAYMENT : PAYPAL
- SHIPPING METHOD : EMS
- SHIPPING AREA : A REGION.
* DUE TO CURRENT COVID-19 SITUATION, EMS SHIPPING SERVICE IS ONLY AVAILABLE IN SOME COUNTRIES. CURRENTLY, IT CAN ONLY BE DELIVERED TO THE CONTENTS WILL CHANGE WITHOUT NOTICE.
WE APOLOGIZE FOR ANY INCONVENIENCE WE MAY CAUSE.
- SHIPPING RATE : OVERSEAS SHIPPING. SHIPMENT FEE WILL BE CHARGED DIFFERENTLY DEPENDING ON THE ORDERED ITEMS' WEIGHT.
- DELIVERY TIME : 3-15 DAYS
(WE WILL SHIP YOUR PARCEL WITHIN 1 - 3 BUSINESS DAYS. DEPENDING ON THE REGION AND THE SITUATION OF THE COURIER, IT MAY TAKE AN ADDITIONAL PERIOD OF TIME.
THE RECIPIENT WILL BE HELD RESPONSIBLE FOR INTERNATIONAL SHIPMENTS WHICH MAY BE SUBJECT TO IMPORT DUTIES AND TAXES.
PLEASE BE ADVISED THAT THESE CHARGES ARE LEVIED BY THE DESTINATION COUNTRY AND WE DO NOT HAVE CONTROL OVER THEM.
IN THE CASE THAT THE RECIPIENT REFUSES TO RECEIVE THE PARCEL, THE ORDER WILL BE RETURNED TO KOREA AND WILL NOT BE RE-SHIPPEN.
RELEVANT EXPENSES (ROUND-TRIP SHIPPING, CUSTOMS, ETC.) WILL BE DEDUCTED FROM THE REFUND.
IF YOU WOULD LIKE TO REQUEST AN EXCHANGE OR REFUND, PLEASE SEND BELOW VIA EMAIL TO (INFO@SHOPVERSO.KR) OR LEAVE POST BELOW TO Q&A BOARD WITHIN 3DAYS.
- NAME AND ORDER NUMBER
- THE REASON OF AN EXCHANGE OR REFUND
- IF DEFECTIVE, PLEASE SEND US EMAIL OR POST TO Q&A BOARD WITH THE IMAGES OF FAULTY PART.
- PLEASE DO NOT SHIP YOUR RETURN BACK WITHOUT A RETURN AUTHORIZATION. IT WILL NOT BE PROCESSED.
- RETURN ADDRESS : 1F, 290-1, EULJI-RO, JUNG-GU, SEOUL, REPUBLIC OF KOREA.
- PHONE : +82 01 2532 0901
[RETURNS POLICY]
WE ACCEPT RETURN(S) IF : YOU RECEIVE A PRODUCT DIFFERENT FROM YOUR ORDER OR DEFECTIVE PRODUCT.
(1) RETURNED ITEMS MUST BE ELIGIBLE FOR RETURN, AND WILL BE REFUNDED TO THE ORIGINAL FORM OF PAYMENT.
(2) ITEMS MUST BE RETURNED UNWORN, UNDAMAGED AND UNUSED, WITH ALL TAGS ATTACHED AND THE ORIGINAL PACKAGING INCLUDED.
FOOTWEAR AND ACCESSORIES MUST BE RETURNED WITH THE ORIGINAL BRANDED BOXES AND DUST BAGS, WHERE PROVIDED, AND PLACED INSIDE A PROTECTIVE OUTER BOX FOR SHIPPING.
(3) THE CUSTOMER IS IN CHARGE OF ROUND-TRIP SHIPPING FEE WHEN DO RETURN. / (SHIPPING FEE FROM YOUR COUNTRY TO KOREA) + (SHIPPING FEE FROM KOREA TO YOUR COUNTRY)
*SHIPPING FEE FOR ANY RETURN CAUSED BY OUR FAULT WILL BE PAID BY THE COMPANY. HOWEVER, IF EMS' CASH ON DELIVERY IS NOT POSSIBLE THEN YOU CAN SCAN THE RETURN RECEIPT AND EITHER MAIL IT WITH THE ITEM
TO RETURN OR POST AN IMAGE OF IT ON THE FORUM. THE SHIPPING FEE WILL BE REFUNDED ONCE THE RETURNED ITEM HAS ARRIVED.
(4) PLEASE NOTE THAT WE MAY NOT BE ABLE TO PROCESS THE REFUND FOR YOUR MISSING ITEM IF YOU LOSE OR DAMAGE ANY PACKAGING MATERIAL.
(5) ANY RETURNS THAT DO NOT MEET OUR POLICY WILL NOT BE ACCEPTED.
[EXCHANGES POLICY]
VERSO DOES NOT ACCEPT EXCHANGES. CUSTOMERS MUST FOLLOW THE RETURN PROCESS (STATED ABOVE) FOR ANY UNWANTED PRODUCTS, AND WILL NEED TO PLACE A NEW ORDER FOR THEIR DESIRED PRODUCT.
[REFUNDS POLICY]
ONCE YOUR RETURN HAS BEEN RECEIVED AND ACCEPTED BY OUR PARTNER, YOUR REFUND WILL BE COMPLETED VIA THE ORIGINAL PAYMENT METHOD, EXCLUDING THE DELIVERY COSTS.
IT TAKES 3-5 BUSINESS DAYS TO ISSUE A REFUND FOR A RETURNED OR CANCELLED ORDER.
10:00AM - 17:00PM (LUNCH BREAK : 12:00PM - 13:00PM) / WEEKEND & HOLYDAY OFF / IN KOREAN TIME
| KOREA | 0 | 1 | 2 | 3 |
| USA | 4 | 8 | 12 | 16 |
| EU | 36 | 38 | 40 | 42 |
| UK | 8 | 10 | 12 | 14 |
| FR | 36 | 38 | 40 | 42 |
| IT | 40 | 42 | 44 | 47 |
| JEANS | 25-26 | 27-28 | 29-30 | 31 |
| KOREA | 230 | 235 | 240 | 250 | 255 | 265 |
| EU | 36 | 37 | 38 | 39 | 40 | 41 |
| UK | 3.5 | 4 | 5 | 6 | 6.5 | 7.5 |